JackpotVillage Terms & Conditions 2026 | UK Players

You must be at least 18 years old to open an account or play at JackpotVillage. The welcome offer is open only to new players who live in Great Britain. Our staff, their subsidiaries and associated companies, our agents, and the family or household members of any of these people may not take part in promotions. We offer one promotion per player, which means one per family, household address, IP address, email address, telephone number, debit card, e-payment account or shared computer. If we find that this rule has been breached, we may confiscate all winnings linked to the promotion. By registering, you confirm that you meet these conditions and that the details you give us are accurate.

To register, you choose a username and password, enter your personal details, confirm that you are 18 or over and accept these terms. You may hold only one account with us. Please keep your login details private, because you are responsible for activity that takes place under your account. If you think someone else has accessed it, tell our support team straight away. Your account is for your personal use only and may not be transferred, sold or shared. We may close duplicate accounts and may withhold any promotional benefit connected to them. Please keep your contact details up to date so we can reach you about your account.

We are licensed and regulated, so we must verify who our players are. The welcome offer requires a verified account, and we may ask for further documents, such as proof of identity, address or payment ownership, before or after you deposit. We may delay withdrawals or restrict features until checks are complete. We may also carry out affordability checks, which can limit how much you are able to wager beyond certain thresholds. You agree to give us accurate and complete information when asked. If you do not cooperate with a reasonable request, we may suspend your account until the matter is resolved. We handle your documents securely and use them only for compliance and safety purposes.

Deposits are made in GBP using Visa, Mastercard, Skrill or Neteller. The minimum qualifying deposit for the welcome offer is £20, and the minimum cash withdrawal is also £20. Deposited money goes into your Cash Balance, and each wager is taken from cash first and from bonus funds afterwards. You can withdraw cash deposits at any time unless we reasonably suspect promotional abuse or irregular play. If you withdraw cash while a bonus is active, you forfeit that bonus and its winnings, together with any unused free spins and pending rewards. E-wallet withdrawals are typically the quickest, at around 24 hours after approval, while card withdrawals usually take 3-5 working days. Fees and exact processing times may vary by method.

The welcome package is 200% up to £500 plus 50 Free Spins on the first deposit, followed by 25% up to £800 with 25 Free Spins and 50% up to £500 with 20 Free Spins on the next two. Each deposit must be at least £20, and Skrill and Neteller deposits do not qualify. Wagering is 40x on the bonus, the deposit and free spin winnings. The maximum bet while a bonus is active is £5, and exceeding it may lead to the bonus being revoked. Bonus funds expire after 30 days and free spins after 10 days. Free spin winnings are capped at £20. Only one bonus applies per deposit, and bonuses cannot be combined unless a tiered offer says so. No promo code is needed. Promotion-specific terms override our standard promotional terms.

Not every game counts equally towards wagering. Slots and scratch cards count in full, while table games, video poker, progressive jackpot games and some other titles count for nothing. A number of named slots count at zero or at a reduced rate, and games that count for nothing are also excluded from Bet and Get promotions. We treat bonus abuse and irregular play with zero tolerance. Examples include guaranteed-profit betting, leaving a bonus feature unfinished to complete it later, using bonus funds to reach a bonus stage and then finishing with cash bets, leaving large bets on a table, and exploiting bugs or loopholes. If we find abuse, we may deny, withhold or revoke bonuses and winnings and may block the account.

Our promotional terms do not list restricted countries, but the welcome offer is available only to players who live in Great Britain. We serve UK customers under our UK Gambling Commission licence, and customers elsewhere are served under our Malta Gaming Authority licence. It is your responsibility to make sure that online gambling is lawful where you live and that you are permitted to use our services from your location. If we learn that an account is being used from a place where we cannot lawfully offer our services, we may restrict or close it and return any eligible balance, subject to the checks described in these terms.

We offer more than 1,200 games from studios including NetEnt, Evolution Gaming, Play'n GO, Microgaming and Pragmatic Play. Each game has its own rules, which you can read inside the game before you play. A bet that is void does not count towards any promotion. If a game malfunctions, we may void the affected bets and any resulting payouts. You must not use software, bots or any technique that interferes with fair play or takes advantage of errors. Where a software fault, bug or loophole is found, we may correct balances and withhold any gains it produced. Our fairness is supported by audits from eCOGRA and by our regulators.

We do not charge a dormancy fee under our promotional terms. However, inactivity affects promotional benefits: bonuses expire after 30 days of inactivity, and loyalty points are removed after 30 days without account activity. VIP status is reviewed according to your play. If your account stays inactive for a long period, we may contact you to confirm it is still in use and may ask you to complete verification again before you can withdraw or play. Any cash balance remains yours, and you can ask to withdraw it at any time, subject to our usual checks.

You may ask us to close your account at any time through live chat or the contact form. Accounts closed before a promotion ends are not eligible for that promotion's benefits. We may also close or suspend your account if you breach these terms, give false information or are suspected of fraud or abuse. If you feel your gambling is becoming a problem, our responsible gambling tools let you set deposit limits, take a break or self-exclude. We take these requests seriously and will act on them promptly. Support organisations in the UK offer free, confidential help, and we encourage you to use them if you need it.

You must not commit fraud, use another person's payment method, collude with other players, create multiple accounts or use our services for money laundering. We may review your transaction logs, and by playing you agree in advance that we can do so. If you breach these terms, we may bar you from future promotions, confiscate winnings from promotions taken up afterwards, and block linked accounts. Breaching the terms of use automatically voids any bonus. To the fullest extent the law allows, we are not liable for losses caused by events beyond our control, such as internet failures or interruptions to third-party services. Nothing in these terms limits any right you have under UK law.

If you have a concern, contact our support team first through live chat or the contact form, and we will try to resolve it quickly. If you remain unhappy, you can follow our complaints procedure, and unresolved matters may be referred to an approved alternative dispute resolution provider. The casino is operated by White Hat Gaming Limited, a company registered in Malta. We hold a UK Gambling Commission licence (account number 52894) for Great Britain and a Malta Gaming Authority licence (MGA/B2C/370/2017) for all other customers. Where English and any translated version of these terms differ, the English version prevails. The governing law is the law that applies under our licences.

We may update these terms from time to time, for example to reflect new regulations, products or promotions. When we make a material change, we will tell you through the site or by email, and the updated version will show its date. By continuing to use your account after a change takes effect, you accept the revised terms. If you do not agree, you should stop playing and ask us to close your account. Promotions that are already active will normally continue under the terms in force when you claimed them, unless the law requires otherwise. We recommend checking this page regularly.