About JackpotVillage | UK Casino Since 2017
Welcome to JackpotVillage. Since 2017 we have been building a friendly, well-regulated corner of the internet for UK players who enjoy slots, live tables and a bit of community spirit. This page tells you who stands behind the brand, how we look after the people who play with us, and where we plan to take things next.
Who We Are
JackpotVillage launched in 2017 and is run by White Hat Gaming Limited, a company with its registered address at 85 St John Street, Valletta, Malta. Our team has spent years learning what British players actually want from an online casino: a clear lobby, straightforward terms and a service that treats people like adults. We hold a licence from the UK Gambling Commission under account number 52894, and we also operate under the Malta Gaming Authority, licence number MGA/B2C/370/2017. If you are playing from Great Britain, it is the UK Gambling Commission framework that governs how we operate, from advertising standards to player protection. Being licensed is not a badge we wear for show; it shapes how we build every feature.
Our Mission and How We Treat Players
Our aim is simple: to make online casino play feel like a welcoming village square rather than a cold transaction. We try to be upfront about how things work, which is why our welcome package terms are laid out in plain language, including wagering, maximum bet, expiry dates and the limits on free spin winnings. Every new player is automatically considered for our invitation-only VIP programme after their first deposit, and loyalty is recognised through our Village Ranks levels, missions, bonus wheels and token store. We would rather you understand an offer fully than be surprised by it later, and our support team is there to explain anything that is unclear.
What We Offer
Our lobby holds more than 1,200 titles across slots, jackpots, live casino, blackjack, roulette, poker, scratch cards, video poker and classic table games. They come from respected studios including NetEnt, Evolution Gaming, Play'n GO, Microgaming, Pragmatic Play, Hacksaw Gaming, Nolimit City, Just for the Win, Eyecon, Stakelogic and Octoplay. Everything is played in pounds sterling, and you can fund your account with Visa, Mastercard, Skrill or Neteller. The site is available in English, French and Finnish. There is no native app; instead, the casino runs smoothly in your mobile browser, and our MULTI-PLAY feature lets you keep up to four games open on one screen. Questions go to our live chat or contact form.
Fair Play and Security
Trust is earned in the details. Our games come from established third-party studios, and the casino is audited by eCOGRA, an independent testing agency focused on fair play. We use KYC verification to confirm that every account holder is who they say they are and is of legal age, which helps protect both you and us from fraud and underage play. When you request a withdrawal, e-wallet payouts are typically the quickest, while card withdrawals generally take a few working days, and VIP players enjoy priority handling. Your account sits behind the safeguards required by our UK Gambling Commission licence, and we treat your personal and payment information with the care it deserves.
Our Commitment to Responsible Gambling
Gambling should be an enjoyable pastime, never a way to make money or solve financial worries, and it is only for adults aged 18 and over. We give you tools to stay in control, including the ability to set your own deposit limits, and we encourage you to use them before you need them. Set a budget you can comfortably afford to lose, keep track of the time you spend playing, and take a break whenever play stops being fun. If you ever feel gambling is becoming a problem, speak to our support team, who can point you towards help, and consider contacting an independent UK support service such as GamCare or BeGambleAware. Your wellbeing always comes before a spin.
Where We Are Going
We are not standing still. In 2026 our focus is on making JackpotVillage easier, safer and more rewarding to use. That means continuing to refresh the game library with new releases from our studio partners, polishing the mobile browser experience, and developing the community-style features that make our village feel lively, such as missions, tournaments and the Village Ranks system. We also plan to keep strengthening our responsible gambling tools and to listen closely to player feedback, because the best ideas often come from the people who play with us. Whatever we add, our promise stays the same: clear terms, fair treatment and a licensed, regulated home for UK players. Thank you for being part of it. Please play responsibly.